Pertubuhan Pengguna Sarawak Sarawak Consumer Association 砂拉越消费人协会

Our Vision

To be the leading voice for consumer rights and protection in Sarawak, fostering a fair, safe, and transparent marketplace for all.

Our Mission

To educate, advocate, and empower consumers while collaborating with authorities and businesses to resolve disputes and promote ethical market practices.

Pengenalan (About Us)

PPS as a bridge

Pertubuhan Pengguna Sarawak (PPS) is a key organization that acts as a liaison between consumers, authorities, and businesses in Sarawak. Its primary role is to promote fair market practices, educate the public on consumer rights, and assist in resolving disputes.

Our Role ("Kuasa PPS")

  • Acts as a bridge between the Public (Awam), Government (Kerajaan), and Businesses (Peniaga).
  • Promotes fair market practices and consumer education.
  • Assists in resolving consumer disputes and complaints.

Our Structure & Network

Showcasing the organization's leadership and reach across Sarawak.

CARTA ORGANISASI

Unit Chart

Branch Chairpersons

Branch Chairperson
Kuching Branch John Doe
Sibu Branch Jane Smith
Miri Branch Ahmad Bakar
Bintulu Branch Chen Wei
Sarikei Branch Siti Aminah
Limbang Branch David Tan
Kapit Branch Michael Ling
Betong Branch Nurul Huda
Sri Aman Branch James Wong
Samarahan Branch Fatimah Lee
Mukah Branch Peter Lim
Lawas Branch Susan Chang

Your Rights & Responsibilities

Delivering core educational content to empower consumers.

Basic Consumer Rights

  • Right to Safety: Protection from hazardous goods or services.
  • Right to Be Informed: Access to accurate information for informed choices.
  • Right to Choose: Access to a variety of products and services at competitive prices.
  • Right to Be Heard: The right to express consumer interests in policymaking.
  • Right to Redress: The right to compensation for misrepresentation or unsatisfactory goods.
  • Right to Consumer Education: The right to acquire knowledge and skills for informed decisions.
  • Right to Basic Needs: Access to essential goods and services.
  • Right to a Healthy Environment: The right to live and work in a healthy, non-threatening environment.

Consumer Responsibilities

  • Critical Awareness: Be more alert and question prices and quality.
  • Action: Be assertive to ensure you get a fair deal.
  • Social Concern: Be aware of the impact of your consumption on other citizens.
  • Environmental Awareness: Understand the environmental consequences of consumption.
  • Solidarity: Act together as consumers to promote and protect your interests.

Our Work & Activities

Demonstrating how PPS actively serves the community.

Support Our Cause

Your generous donations support our activities, cover operational costs, and help us continue our mission to protect consumer rights across Sarawak. Every contribution makes a difference.

Donate Now

For direct bank-in donations:

Bank Name: Contoh Bank Berhad
Account Name: Pertubuhan Pengguna Sarawak
Account Number: 1234-5678-9012